1. Scope and purpose
This policy explains how Sancho Vine Co. Ltd. collects, uses, stores, and protects personal information submitted through this website and related advisory communications. We align our practices with Canadian privacy principles, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
2. Company identity and contact point
The data controller for this website is Sancho Vine Co. Ltd., located at 1188 West Georgia Street, Suite 900, Vancouver, BC V6E 4A2, Canada. You may contact our privacy desk at cellar@sanchovineco.com or by phone at +1 604 682 4193. Business Number: 814729365 RC0001. GST/HST: 814729365 RT0001.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
3. Categories of information we collect
We collect contact details, service preferences, communication notes, and planning context submitted through forms or direct correspondence. In some cases we collect optional information about tasting goals, budget ranges, group size, and event timing to tailor recommendations.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
4. How information is collected
Information is collected when you complete forms, email us, call our desk, or request service updates. We do not rely on intrusive third-party ad trackers on this site and we avoid unnecessary data collection mechanisms.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
5. Purposes for processing
We process information to respond to enquiries, prepare advisory proposals, deliver booked services, issue invoices, maintain service records, and improve the clarity of our educational content. We only use the data required for these purposes.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
6. Consent model under PIPEDA
By submitting a request through our forms, you provide meaningful consent for Sancho Vine Co. to use your information for response and service delivery. You may withdraw consent for non-essential follow-up at any time by contacting our privacy desk.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
7. Legal and operational grounds
Processing is based on client consent, legitimate business operations, and contractual necessity when services are engaged. Certain records may be retained to satisfy accounting and tax obligations under applicable Canadian law.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
8. Data retention windows
General enquiry submissions are retained for up to 18 months to support follow-up and service continuity. Active client project records may be kept for up to 7 years where required for financial and audit documentation. Records are reviewed periodically and deleted when no longer required.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
9. Information sharing and disclosure
We do not sell personal information. We may share limited operational data with trusted service providers supporting hosting, secure communication, or accounting workflows, but only under confidentiality obligations and only to the extent required.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
10. International transfers
Most processing is coordinated from Canada. If a processor outside Canada is used for technical delivery, we require contractual safeguards and reasonable security controls before any transfer occurs.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
11. Security safeguards
We apply administrative and technical safeguards suitable to the sensitivity of submitted data. Access is restricted to authorized personnel, and records are stored using controlled account permissions and routine review practices.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
12. Access and correction rights
You may request access to personal data we hold about you and request correction of inaccurate information. We respond within reasonable timelines and may ask for identity confirmation to protect account integrity.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
13. Complaint and escalation process
If you believe your information has been handled improperly, contact us first so we can investigate and resolve the issue. You may also escalate unresolved concerns through relevant Canadian privacy oversight channels.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
14. Marketing communications
We do not send bulk promotional campaigns by default. Any educational follow-up is limited, relevant to your request, and can be opted out of by email.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
15. Website operation logs
Our infrastructure may store basic technical logs such as timestamp, request path, and response status for security and reliability. These logs are used for maintenance and not for profiling advertising behavior.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
16. Minors
Our services are intended for adults involved in wine tourism, hospitality, and cellar management decisions. If we learn that personal information from minors was submitted without appropriate authorization, we will remove it promptly.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
17. Policy updates
This policy may be revised to reflect legal, operational, or service updates. When material changes occur, we update the effective date and publish the revised policy text on this page.
Privacy in advisory businesses requires practical discipline. We keep collection limited, make purpose statements clear, and provide realistic channels for access, correction, and withdrawal decisions so clients remain in control of their information journey. Sancho Vine Co. writes from the point of view of producers, cellar teams, and guests who want dependable information instead of generic travel copy. We describe what visitors can taste by season, how weather and harvest timing reshape each release, and why one appellation can express bright acidity while another leans into richer texture. Each guide is edited with practical details like opening windows, vineyard etiquette, decanting suggestions, and transportation pacing so planning feels realistic, not aspirational marketing. That approach helps readers make better decisions before they reserve tastings, buy older vintages, or build a long-term cellar that reflects how they actually drink and host.
Company details for legal reference
Sancho Vine Co. Ltd.
1188 West Georgia Street, Suite 900, Vancouver, BC V6E 4A2, Canada
Business Number: 814729365 RC0001
GST/HST: 814729365 RT0001
Email: cellar@sanchovineco.com
Phone: +1 604 682 4193